Universal of Central Florida
Member of the Professional Selling Program
Integrated Business Student B.S.B.A
As a Business student at the University of Central Florida, I strive to show integrity in all areas of my life. I hope to serve others through action and use my skills to create value that lasts. I am a proud member of IBPA and UCF’s prestigious Professional Selling Program. My communication skills and my leadership skills make me a valuable asset. I have a passion for the hospitality industry, for sales, and consulting.
“When wealth is lost, nothing is lost; when health is lost, something is lost; when character is lost, all is lost.” – Billy Graham
Hard-worker, adaptable, determined, proactive, and a problem solver.
What is PSP?
PSP is the Professional Selling Program offered at UCF. It is a program that allows students to connect with experienced sales and industry leaders. You gain real sales exposure through mentorship, networking events, competitions, and role-play. The program prepares students with practical skills and confidence to enter the workforce.
Why sales?
Sales rewards effort, accountability, and results. Sales builds real communication, problem-solving, and relationship-building that apply to any career. It pushes me to grow fast and prepares me to lead, create value, and perform in high-pressure environments.
Relevant Courses
Class 1: Professional Selling
Assignments: 1-5:
- Secure Dog Role Play
- Book Club Assignment/ Never Split the Difference
- Role Play Critique
- Prospecting for Jobs
- Perdue Chicken Role Play
Class 2: Supply Chain
Assignments: 1-5
- Project Management
- Process Strategy
- Forecasting
- Supply Chain Management
- Quality Management
Class 3: Business Finance
Assignments: 1-5
- Risk and Return Chapter
- Stocks
- Bonds
- Time Value of Money
- Dividends
Class 4: Management Of Operations
Assignments: 1-5
- Organizational Culture and Structure
- Strategic Management
- Human Resources Management
- Management Theory
- Motivating Employees: Achieving Superior Performance in the Workplace
Testimonials
- Cyro is a hardworking and determined man who consistently goes above and beyond, not only in his studies and professional work, but in life overall. He is not afraid to stand up for what is right, and there is no challenge too complex that he would not take on for those he cares for. He conducts himself with professionalism and a strong work ethic, treating his responsibilities as if they were his own company and he always looking for ways to help everyone succeed as a whole. – Livia Tamiasso Baldaci
- As a trilingual business student, Cyro brings unique global communication skills that set him apart from his
peers. His internship with Trinity Logistics showcased his ability to thrive in a sales-driven environment,
making outbound calls daily and leveraging Salesforce CRM to support business development and
client relationship management. Beyond technical sales skills, he has demonstrated resilience, adaptability, and
a natural ability to connect with diverse clients—traits that are critical for excelling in this program. – Denise McFadden
- Cyro stands out for his strong interpersonal skills and ability to build genuine relationships with customers, vendors, and colleagues. His approachable personality, active listening, and problem-solving mindset make him highly effective in a sales-driven environment. Cyro has not only excelled in delivering excellent customer service but has also taken the initiative in suggesting creative strategies to increase sales and improve our customer experience. What impresses me most about Cyro is his persistence and work ethic. He approaches challenges with determination and adaptability, qualities that I believe will allow him to thrive in a rigorous academic program and ultimately succeed in a sales career. He is eager to learn, driven to excel, and committed to achieving both his personal goals and the goals of the team he is part of. – Juan Soto
Cyro Baldaci 
